How to request it
Send an email from the address associated with your account to soporte@besharpcloud.com with the subject "Delete beFamily account".
Account and privacy
Account and data deletion in beFamily.
Users can request deletion of their account and associated data by writing to the official support channel.
What data is deleted
Account data and health information you uploaded are deleted, including exams, documents, vaccines, medication, and associated dependent data.
Verification
We may request reasonable verification steps to confirm the request comes from the account holder before completing deletion.
Scope and timing
Deletion applies to active service systems. Some backups may be retained for a limited period for technical, legal, or security reasons and are purged according to internal retention cycles.
Contact
For privacy, support, or account deletion: soporte@besharpcloud.com.